Terms of Service

Last Updated: January 1, 2026

Welcome to Truly Massive (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and any related communications or deliverables.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.


1. Services

Truly Massive provides creative, marketing, branding, digital, and consulting services, including but not limited to:

  • Brand strategy and identity

  • Marketing and advertising services

  • Website and digital experiences

  • Creative consulting and related services

The exact scope, deliverables, timelines, and pricing will be defined in a proposal, statement of work, email confirmation, or written agreement.


2. Eligibility

By using our services, you represent that:

  • You are at least 18 years old

  • You have the authority to enter into a binding agreement

  • All information provided by you is accurate and complete


3. Client Responsibilities

You agree to:

  • Provide accurate, timely, and complete information required for the project

  • Respond promptly to requests for approvals, feedback, or assets

  • Ensure that any materials you provide do not infringe on third-party rights

Delays caused by lack of inputs or approvals may affect timelines and are not the responsibility of Truly Massive.


4. Payments & Fees

  • All fees are communicated and agreed upon before project commencement

  • Invoices must be paid within the agreed timeframe

  • Late payments may result in project suspension or delayed delivery

  • All fees are non-refundable unless explicitly stated otherwise in writing

Taxes, duties, or government levies (if applicable) are the responsibility of the client.


5. Intellectual Property Rights

a) Client Materials

You retain ownership of all materials you provide to us. You grant Truly Massive a limited license to use these materials solely for the purpose of delivering the services.

b) Agency Work

Upon full payment, ownership of final approved deliverables is transferred to the client unless otherwise agreed.

Truly Massive retains:

  • Ownership of concepts, drafts, unused ideas, and working files

  • The right to showcase completed work in portfolios, case studies, and marketing materials


6. Revisions & Approvals

  • Revisions are limited to the number agreed upon in the project scope

  • Additional revisions or scope changes may incur extra charges

  • Client approval is required at each milestone to proceed

Once final approval is given, Truly Massive is not responsible for errors overlooked by the client.


7. Confidentiality

Both parties agree to keep confidential any proprietary, sensitive, or non-public information shared during the course of the engagement, unless disclosure is required by law.


8. Third-Party Services

We may use third-party tools or platforms (e.g., hosting providers, analytics tools, ad platforms).
Truly Massive is not responsible for:

  • Service interruptions caused by third parties

  • Changes in policies or algorithms of third-party platforms


9. Limitation of Liability

To the maximum extent permitted by law:

  • Truly Massive shall not be liable for indirect, incidental, or consequential damages

  • Our total liability shall not exceed the amount paid by the client for the specific service

We do not guarantee specific business results such as sales growth, rankings, or performance metrics.


10. Indemnification

You agree to indemnify and hold Truly Massive harmless from any claims, damages, or expenses arising from:

  • Materials provided by you

  • Misuse of our services

  • Violation of these Terms


11. Termination

Either party may terminate services:

  • By written notice

  • For material breach of these Terms

Upon termination:

  • All outstanding invoices become immediately payable

  • Work completed up to the termination date will be billed accordingly


12. Website Use

You agree not to:

  • Misuse the website

  • Attempt unauthorized access

  • Upload harmful code or content

We reserve the right to restrict or terminate access for violations.


13. Force Majeure

Truly Massive shall not be liable for delays or failures caused by events beyond reasonable control, including but not limited to natural disasters, strikes, internet outages, or government actions.


14. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in [Your City, India].


15. Changes to These Terms

We reserve the right to update these Terms at any time.
Changes will be effective upon posting on this page.

Continued use of our services constitutes acceptance of the revised Terms.


16. Contact Information

For questions or concerns regarding these Terms, please contact:

Truly Massive
📧 Email: hello@trulymassive.com
📍 Location: India